Subway®: Download & Review

Subway® App & Review



Food & Drink


SUBWAY Restaurants

License Fee





Android & iOS


Dec 9, 2023

Subway® app review

Are you a fan of Subway sandwiches? If so, you'll want to check out the "Subway" app.

We explore what the "Subway" app is, how it works, and what features it offers, such as customizable orders, a loyalty program, in-app payment, and nutritional information.

We also discuss the pros and cons of using the app, as well as user ratings and safety considerations.

Stay tuned to learn more about this convenient way to order your favorite Subway meals!

Key Takeaways:

  • The "Subway" app offers convenient and time-saving features such as customizable orders and in-app payment.
  • Users can also benefit from the app's loyalty program, which offers rewards and discounts.
  • While the app has received positive reviews, users should be aware of potential technical issues and limited availability.

What is the 'Subway' app?

The Subway app is a mobile application developed by Subway Restaurants to offer customers a convenient way to order their favorite sandwiches, customize toppings, and earn rewards.

With a user-friendly interface, the Subway app allows users to browse through the menu, select their choice of bread, fillings, and sauces, and easily place orders for pickup or delivery.

The app provides a platform for customers to track their orders in real-time, making the whole experience seamless and efficient.

One of the standout features of the app is the 'Rewards' program, where loyal customers can accrue points with each purchase and redeem them for free subs, drinks, or other enticing offers, ensuring customer loyalty and satisfaction.

How Does the 'Subway' App Work?

The 'Subway' app simplifies the ordering process by allowing users to select their preferred menu items, customize their orders with specific toppings, choose pick-up or delivery options, and earn rewards through the MVP Rewards program.

Once users have navigated through the menu options and added items to their cart, they can proceed to the checkout where they can specify any dietary preferences or allergies in the special instructions section. This level of customization ensures that every order meets the user's unique preferences and requirements. Loyalty points are automatically accrued with each purchase, which can be redeemed for discounts or free items in the future. With the 'Subway' app's user-friendly interface and seamless ordering process, customers can enjoy a convenient and rewarding experience with every visit.

What Features Does the 'Subway' App Offer?

The 'Subway' app offers a range of features, including customizable orders, a loyalty program for earning rewards, in-app payment options, and access to detailed nutritional information.

One of the key highlights of the 'Subway' app is its customization capabilities, allowing users to tailor their orders according to their preferences, dietary restrictions, or cravings. Whether you prefer extra cheese, additional veggies, or a specific dressing, the app lets you create your sandwich just the way you like it.

The loyalty program embedded in the app lets you earn points with every purchase, which can be redeemed for discounts, free items, or even exclusive deals. This incentivizes customers to keep coming back and enjoying their favorite Subway treats while being rewarded for their loyalty.

Customizable Orders

Customizable orders on the 'Subway' app allow users to tailor their sandwiches with preferred toppings, choose from various options, and customize their meals according to personal preferences.

When utilizing the app, customers can effortlessly scroll through a wide array of ingredients such as fresh vegetables, savory meats, cheeses, and sauces to craft a sandwich that caters perfectly to their taste buds. The interactive menu design not only simplifies the ordering process but also ensures that each order is unique and satisfying. With options for bread type, cheese selection, and condiments, the app truly give the power tos users to be the architects of their meals. It's a seamless experience that turns every meal into a culinary masterpiece.

Loyalty Program

The loyalty program offered by the 'Subway' app, known as MVP Rewards, allows users to earn points with each purchase, redeem rewards such as cash incentives, and enjoy exclusive benefits.

With MVP Rewards, members can accumulate points based on their spending, with each dollar translating into valuable loyalty points. These points can be redeemed for a range of enticing rewards, including discounts on future purchases, free menu items, or even special promotions. Users can access exclusive perks like early access to new menu items, personalized offers tailored to their preferences, and priority customer support. The program creates a symbiotic relationship where customers are incentivized to return for more delightful experiences while receiving additional value for their loyalty.

In-app Payment

The 'Subway' app facilitates in-app payment transactions, allowing users to securely store payment details in their digital wallets, enabling seamless purchases directly from their iPhones.

Along with the convenience of securely storing payment details, the 'Subway' app offers a user-friendly interface that streamlines the entire transaction process. With just a few taps on their iPhone screens, users can browse through the menu, customize their orders, and complete the payment seamlessly.

The integration of cutting-edge security measures ensures that users can make purchases with complete peace of mind, safeguarding their sensitive information. Through secure wallet integration, the app prioritizes user data protection, enhancing trust and reliability among customers.

Nutritional Information

Accessing nutritional information on the Subway app give the power tos users to make informed choices, customize their orders based on dietary preferences, and explore fresh and healthy options available.

The provision of detailed nutritional information on the Subway app plays a vital role in promoting healthier eating habits amongst users. By offering transparency about the calorie content, ingredient breakdown, and allergen details, individuals can align their meal selections with their specific dietary requirements.

The app's interactive features allow users to personalize their meals, making modifications to suit their nutritional needs, whether they follow a low-sodium diet, require gluten-free options, or simply want to lower their calorie intake.

Along with fostering a greater sense of control over one's food choices, the app showcases a diverse range of fresh ingredients and wholesome menu items, promoting the consumption of nutritious alternatives while dining on the go.

What Are the Pros of Using the 'Subway' App?

Using the 'Subway' app offers numerous benefits, including convenience in ordering, time-saving features, personalized customization options, and rewards and discounts for loyal customers.

The convenience in ordering through the Subway app means you can skip the line and have your meal ready for pick-up or delivery at your preferred time. With just a few taps on your smartphone, you can select your favorite items, customize them to your liking, and place your order effortlessly.

The time-saving features of the app allow you to quickly reorder your go-to meals with just a few clicks, perfect for busy days when you need a quick and reliable meal option. The personalized customization options ensure that your cravings are met precisely as you desire, making each order tailored to your taste preferences.

The Subway rewards and discounts program recognizes and rewards loyal customers with exclusive offers, discounts, and even free items, making every purchase a rewarding experience. By using the app regularly, you accumulate points that can be redeemed for exciting perks, creating a sense of appreciation and value for your continued support.


The 'Subway' app provides unparalleled convenience by offering delivery options, locating nearby stores, and presenting a variety of choices to suit individual preferences.

Regarding delivery services, the 'Subway' app ensures that your favorite footlong or salad is just a few taps away, making meal times hassle-free and enjoyable. The store location feature lets you quickly find the nearest 'Subway' outlet, whether you're in your hometown or exploring a new city.

The diverse options available on the app cater to all dietary preferences, from classic meat-based subs to vegetarian and vegan-friendly options, ensuring there's something for everyone. With customization options, you can personalize your order to perfection and save your favorite combinations for future cravings.


Utilizing the Subway app saves valuable time by allowing users to pre-order, schedule pick-ups, and enjoy fresh meals without waiting in lines or delays.

The convenience of pre-ordering through the Subway app enables customers to beat the rush, ensuring their meals are ready precisely when needed. The pick-up scheduling feature allows for seamless coordination with one's busy schedule, eliminating the stress of last-minute food decisions. Users can customize their orders and have them prepared exactly to their liking, promoting a sense of personalization and satisfaction.

The app guarantees that every item is freshly made, maintaining Subway's commitment to quality and taste. With just a few taps on the screen, users can skip the hassle of long waiting times and enjoy their favorite sandwiches or salads promptly and conveniently.


Personalization options on the Subway app enable users to save their favorite orders, customize meal preferences, and explore a range of options tailored to their tastes.

Through the saved favorites feature, users can conveniently reorder their go-to meals with just a few taps, saving time and hassle. The personalized customization function allows individuals to choose their preferred bread, veggies, sauces, and toppings, ensuring each sandwich is made just the way they like it.

The menu exploration aspect of the app presents users with a vast array of sandwich combinations, salads, and sides, catering to diverse palates and dietary requirements. This enables customers to discover new flavors and ingredients while still staying true to their individual preferences.

Rewards and Discounts

The 'Subway' app incentivizes users with rewards, discounts, and exclusive offers through the MVP Rewards program, encouraging customer loyalty and positive reviews.

As users engage with the Subway app and make purchases, they accumulate points that can be redeemed for free menu items or special deals, amplifying the overall experience. The promotional benefits extend beyond just discounts, often featuring limited-time offers and member-exclusive perks that keep users excited and coming back for more.

The impact of this reward system on user reviews is significant, with many customers praising the app's user-friendly interface and the ease of earning rewards, ultimately boosting Subway's reputation within the competitive food industry.

What Are the Cons of Using the 'Subway' App?

Despite its advantages, the 'Subway' app may have drawbacks such as limited availability in certain regions and potential technical issues affecting user experience.

While the 'Subway' app is a convenient way to order your favorite footlongs or salads, some users in rural areas or international locations might find themselves unable to access its full range of features, making it less practical for them.

Users have reported occasional technical glitches, like orders not being processed timely or the app crashing unexpectedly, which can be frustrating and impact customer satisfaction. These issues underscore the importance of consistent app maintenance and reliable customer support to overcome challenges and maintain user trust.

Limited Availability

The Subway app's limited availability in certain locations may restrict access to delivery services, store options, or specific features based on geographic constraints.

Geographical limitations can often lead to frustrated customers who are unable to enjoy the convenience of ordering their favorite Subway sandwich online. The delivery radius of some Subway locations may be limited, which means that those residing outside of the service area may not be able to place an order through the app.

In addition, store accessibility plays a significant role in the app's usability. If the nearest Subway store is not equipped for online orders or lacks the resources to participate in app-driven deliveries, customers in that area may face inconvenience and disappointment.

Technical Issues

Technical issues like bugs or slow performance in the Subway app may impact user satisfaction, leading to negative reviews and potential challenges in using certain features.

When users encounter glitches or experience delays while navigating the app, they are likely to feel frustrated and dissatisfied with their overall experience. These technical issues can not only disrupt the seamless browsing experience but also hinder users from placing their orders efficiently. As a result, it can lead to a decrease in app engagement and retention rates, affecting the Subway brand image and customer loyalty in the long run.

How Do Users Rate the 'Subway' App?

User feedback and ratings play a crucial role in evaluating the 'Subway' app, providing insights into user experiences, preferences, and overall satisfaction with the application.

Many users have praised the app for its user-friendly interface, allowing them to easily customize their orders, save favorite items, and conveniently locate nearby stores. Order accuracy and timely delivery are often highlighted as key strengths, contributing to positive user experiences. On the other hand, some reviews point out occasional technical glitches that hinder smooth transactions, leading to frustrations among users. Despite this, the app's loyalty program and frequent promotional offers receive high appreciation for providing discounts and rewards to loyal customers. The 'Subway' app seems to strike a balance between convenience and occasional minor setbacks, earning a relatively favorable standing among users.

User Reviews

User reviews of the 'Subway' app reflect varying opinions on its functionality, features, and overall user experience, influencing prospective users' decisions and app preferences.

When diving into the plethora of user feedback, it becomes evident that individuals are particularly drawn to the app's simplistic interface, enabling them to place orders seamlessly with just a few taps. Positive comments often highlight the convenience of customizing sandwiches and the speed of service. On the other hand, some users express frustration with occasional glitches and slow loading times, leading to a mixed bag of reviews. The consensus seems to be that the app enhances the overall convenience of ordering from Subway, making it a popular choice among tech-savvy consumers.

Overall Rating

The overall rating assigned to the 'Subway' app encapsulates the collective user sentiment, app performance, and satisfaction levels, serving as a benchmark for assessing its quality.

When analyzing the review aggregation for the 'Subway' app, it becomes evident that user experience is a crucial factor that influences the ratings. The functionality of the app, including ease of navigation, order placement, and payment options, contributes significantly to user satisfaction. App performance and reliability also play a vital role in determining the overall rating. The benefits of using the 'Subway' app, such as exclusive deals, customized orders, and convenient pickup options, enhance the overall user experience and contribute to its popularity among customers.

Is the 'Subway' App Safe to Use?

Ensuring the safety of user data, payment transactions, and personal information is a top priority for the 'Subway' app, with stringent measures implemented to protect user privacy and security.

Subway app's commitment to data protection extends to robust encryption techniques deployed to safeguard sensitive information, ensuring that transactions occur securely. Privacy standards are rigorously upheld through regular security audits and updates, giving users peace of mind. User safety is further reinforced by multi-factor authentication protocols, minimizing the risk of unauthorized access to accounts. In addition, continuous monitoring of the app's infrastructure helps detect and mitigate any potential security threats promptly.


The 'Subway' app revolutionizes the ordering experience by offering convenience, customization, rewards, and user-friendly features to enhance customer satisfaction and loyalty.

The convenience aspect is exemplified through the app's seamless interface, allowing customers to place orders quickly and efficiently, saving valuable time during busy schedules. Customization options cater to individual preferences, letting users modify their orders with ease, whether it's altering ingredients or portion sizes.

The loyalty programs embedded in the app not only incentivize repeat purchases but also provide exclusive discounts and perks, fostering a sense of appreciation among regular patrons. Users can accumulate points with each order, leading to attractive rewards and special offers.

The app's user-friendly features, such as order tracking, payment options, and nutritional information, give the power to customers to make informed choices, ensuring a delightful and hassle-free dining experience.

Frequently Asked Questions

1. What is the "Subway" app and why should I use it?

The "Subway" app is a mobile application that allows users to order food from Subway restaurants directly from their mobile devices. It also offers features such as customized orders, rewards program, and contactless payment options. You should use the app for a convenient and seamless ordering experience.

2. How do I download the "Subway" app?

The "Subway" app is available for free on both Apple and Android devices. You can download it from the App Store or Google Play Store.

3. Can I leave a review for my order on the "Subway" app?

Yes, the "Subway" app allows users to leave reviews and rate their orders. This helps the restaurant improve their services and also helps other customers make informed decisions when ordering.

4. Are there any exclusive offers or discounts available on the "Subway" app?

Yes, the app offers exclusive deals and discounts for users, which are not available in-store. This can help you save money on your orders and try out new menu items at a discounted price.

5. How can I earn rewards on the "Subway" app?

By signing up for the Subway MyWay Rewards program on the app, you can earn points for every dollar spent on qualifying purchases. These points can be redeemed for rewards such as free food items or discounts on future orders.

6. Is my personal information safe on the "Subway" app?

Yes, the app takes the privacy and security of its users' personal information very seriously. It uses industry-standard encryption to protect your data, and your payment information is not stored on the app or shared with third parties.