Rakuten Viber Messenger: Download & Review

Rakuten Viber Messenger App & Review





Viber Media

License Fee





Android & iOS


Aug 29, 2023

"Rakuten Viber Messenger" app, review.

Introducing Rakuten Viber Messenger - the versatile messaging app that has taken the digital communication world by storm! In this comprehensive review, we will explore the ins and outs of Rakuten Viber Messenger, including its features, pros and cons, security measures, and alternatives. Whether you're a seasoned user or a newcomer to the app, this article aims to provide a thorough understanding of what Rakuten Viber Messenger has to offer and how it stacks up against its competitors.

So, let's dive into the world of Rakuten Viber Messenger and discover what makes it a preferred choice for millions of users worldwide.

Key Takeaways:

  • Rakuten Viber Messenger is a free messaging and calling app with a range of features such as group chats, stickers, and public accounts.
  • To use Rakuten Viber Messenger, simply download and set up the app on your device.
  • Pros of using Rakuten Viber Messenger include its free usage, wide range of features, and user-friendly interface, while cons include limited video call quality and in-app ads.

What is Rakuten Viber Messenger?

Rakuten Viber Messenger, commonly known as Viber, is a free messaging and calling app that allows users to engage in individual and group chats, as well as make voice and video calls.

Viber, equipped with end-to-end encryption, ensures the security and privacy of conversations. It offers a wide range of fun and expressive stickers, GIFs, and emojis to personalize conversations. Users can also create communities and discover public chats on various topics of interest. Viber integrates AI bots to provide automated assistance, making tasks like booking a cab or ordering food more convenient.

How to Download and Set Up Rakuten Viber Messenger?

Downloading and setting up Rakuten Viber Messenger is a straightforward process that involves accessing the app store, searching for Viber, and following the installation instructions provided.

Once the Viber app is found on the Apple App Store or Google Play Market, simply tap on the 'Install' or 'Download' button and wait for the app to finish downloading. Upon completion, tap on the Viber icon to open the app.

The setup wizard will guide you through the process of entering your phone number for verification. After entering your phone number, a verification code will be sent to you, and once entered into the app, Viber will automatically sync your contacts and you'll be ready to start using the app.

If you encounter any issues during the download or setup process, don't hesitate to contact the Rakuten Viber Messenger support team, who are known for their responsive and helpful assistance.

What are the Features of Rakuten Viber Messenger?

Rakuten Viber Messenger offers a diverse range of features that cater to various communication and entertainment needs, including group chats, an extensive collection of stickers and emojis, and the integration of AI bots for enhanced user experiences.

Free Messaging and Calls

Rakuten Viber Messenger allows users to engage in free messaging and calls, eliminating the need for in-app purchases or subscription fees to enjoy basic communication functionalities.

With Rakuten Viber, users can send unlimited text messages, make voice calls, and engage in video calls with other Viber users worldwide, all without incurring any additional costs. This cost-free communication service extends to both individual and group conversations, fostering seamless interactions among friends, family, and colleagues free of charge.

The absence of in-app purchases ensures that users can fully utilize Viber's plethora of features without the hassle of unlocking premium functionalities through monetary transactions.

Group Chats and Calls

The group chats and calls feature of Rakuten Viber Messenger facilitates seamless communication and interaction within a community or among a group of users, fostering collaborative conversations and connections.

With the ability to accommodate numerous participants in a single conversation, Rakuten Viber Messenger enables users to engage in vibrant discussions, share diverse perspectives, and exchange information in real-time.

Through group chats and calls, individuals can cohesively plan activities, organize events, or coordinate tasks effortlessly, promoting a sense of unity and teamwork within the community. Users can leverage this feature to celebrate shared interests, conduct virtual meetups, or simply stay connected with friends and family, irrespective of geographical barriers, strengthening bonds and fostering a lively social environment.

Stickers and Emojis

Rakuten Viber Messenger offers a vibrant array of stickers and emojis, enableing users to express themselves with personalized and interactive visual elements that enhance their messaging experiences.

Whether you're sharing a smile, expressing condolences, or cheering someone on, Viber's database of stickers and emojis provides a diverse selection to perfectly capture your emotions. From cute animal stickers to comical GIF emojis, each option allows you to infuse your messages with personality and flair.

The ability to download additional sticker packs taps into the platform's dedication to continuously refreshing its offerings, ensuring that users always have fresh and relevant options for visual communication.

Public Accounts

Public accounts on Rakuten Viber Messenger enable organizations, businesses, and creators to engage with their audience through dedicated channels, fostering community interaction and engagement.

These public accounts serve as valuable tools for brands and influencers to connect with their followers, share relevant content, and gather feedback in a more direct and personal manner. By utilizing public accounts, businesses can amplify their reach and create meaningful connections with customers by providing exclusive updates, promotions, and behind-the-scenes glimpses.

The functionality allows for easy integration of interactive features such as polls, quizzes, and chatbots, enabling dynamic engagement and content distribution.

Secret Chats

The secret chats feature in Rakuten Viber Messenger prioritizes security and privacy by providing end-to-end encryption for confidential conversations, ensuring user data privacy and protection.

End-to-end encryption is a fundamental aspect of Rakuten Viber's commitment to maintaining security and privacy. This means that only the sender and the receiver can decipher the messages, preventing any external parties from intercepting or accessing the content. Rakuten Viber Messenger implements robust security measures to safeguard user information, ensuring that conversations remain private and secure.

The encryption protocols used in secret chats are designed to uphold the highest standards of data protection. By employing advanced cryptographic techniques, Rakuten Viber ensures that user data remains confidential, providing a secure platform for sensitive discussions and information sharing.

What are the Pros and Cons of Rakuten Viber Messenger?

Rakuten Viber Messenger boasts various advantages such as being free to use, offering a wide range of features, and providing a user-friendly interface, as reflected in user ratings and reviews. However, it also faces limitations in terms of video call quality and the inclusion of in-app ads.


Rakuten Viber Messenger is praised for its free accessibility, diverse features, and a user-friendly interface that contributes to an engaging user experience and strong community engagement.

With Rakuten Viber Messenger, users can enjoy making free international calls, sending messages, and sharing multimedia content, all without incurring any costs. The app offers a plethora of features, including group chats, stickers, and end-to-end encryption, ensuring secure communication. Its user-friendly interface simplifies navigation and enhances the overall interaction. The platform fosters strong community engagement through public chats, making it a hub for connecting with like-minded individuals and communities.


Some users have reported limitations in video call quality and the presence of in-app ads, indicating potential areas for improvement within Rakuten Viber Messenger.

Although Rakuten Viber Messenger offers a comprehensive set of features, including free messaging and international calls, users have expressed concerns about the video call quality. Some users have cited issues with connection stability and poor audio and video synchronization, affecting the overall call experience.

The presence of in-app ads has been a point of contention for many users, disrupting the messaging experience and causing frustration.

While Rakuten Viber Messenger continues to be a popular choice for communication, it is essential for the platform to address these reported drawbacks to enhance user satisfaction and maintain its competitive position in the messaging app market.

How Secure is Rakuten Viber Messenger?

Rakuten Viber Messenger prioritizes security and user privacy by implementing robust encryption protocols, maintaining a comprehensive privacy policy, and providing a dedicated support team to address user concerns related to data privacy and security.

The encryption protocols used by Rakuten Viber Messenger ensure that all communication, including messages, calls, and media files, is securely encrypted, protecting user data from unauthorized access. The privacy policy outlines the strict guidelines for data collection, storage, and usage, safeguarding user information from any misuse. The dedicated support team monitors and promptly addresses any user concerns, ensuring that privacy breaches or security issues are handled efficiently and effectively. These measures collectively establish Rakuten Viber Messenger as a reliable platform for secure and private communication.

What are the Alternatives to Rakuten Viber Messenger?

Several alternatives to Rakuten Viber Messenger exist, including popular messaging apps such as WhatsApp, Telegram, and Signal, each offering distinct features and functionalities available for download from various app stores such as iTunes and Play Market.

WhatsApp, one of the most widely used messaging platforms, is known for its user-friendly interface and seamless integration with contacts. It also offers features such as voice and video calls, group chats, and media sharing.

Telegram, on the other hand, is recognized for its security and privacy-focused approach. Its secret chats feature end-to-end encryption and self-destructing messages, appealing to users concerned about data protection.

Signal, acclaimed for its unparalleled privacy features, has gained popularity for its open-source protocol and commitment to user privacy.

Final Thoughts and Recommendations

In conclusion, Rakuten Viber Messenger continues to be a prominent choice for users seeking diverse communication and entertainment features, while also fostering a supportive community. The platform's continuous updates and commitment to user experiences position it as a noteworthy option for connecting with friends and family.

One of the Rakuten Viber Messenger's standout features is its emphasis on privacy and security, assuring users of a safe and reliable communication environment. Its extensive sticker and GIF library, along with seamless file-sharing capabilities, elevate the user experience to new heights.

The platform's dedication to community engagement is evident through its interactive features, such as public chats and communities, fostering a sense of belonging and mutual support. Additionally, Rakuten Viber Messenger offers responsive customer support, ensuring that users have a reliable resource for addressing any concerns that may arise.

Overall, Rakuten Viber Messenger stands out as a versatile and inclusive communication platform, offering a myriad of features that cater to the diverse needs of its user base. Its commitment to enhancing user experiences, along with its thriving community engagement, makes it a compelling choice for those looking to stay connected and entertained while feeling supported within a vibrant network.

Privacy Policy and Data Usage

Rakuten Viber Messenger's privacy policy and data usage guidelines outline the framework for handling user data, ensuring transparency in data usage, and the protection of data linked to user accounts.

One of the key aspects of Rakuten Viber Messenger's privacy policy is its commitment to transparency in data usage. The app clearly specifies the types of data it collects and how it is used, ensuring that users are informed about the handling of their personal information. Rakuten Viber Messenger places a strong emphasis on the protection of user data, implementing robust security measures to safeguard against unauthorized access and breaches.

The data usage guidelines prioritize user consent and control over their own information. Rakuten Viber Messenger allows users to manage their privacy settings, providing options to customize the sharing of data and control the visibility of their personal details within the app. The platform also upholds stringent data protection standards to ensure that user information is not misused or shared without appropriate consent.

Support and Developer Response

Rakuten Viber Messenger provides robust support and developer response mechanisms, ensuring timely assistance for user queries and concerns, as well as preserving chat history and user experiences.

The support system within Viber includes a dedicated team of professionals who promptly address user issues, ensuring a seamless experience. The developer response mechanisms prioritize user feedback and suggestions, fostering a supportive community environment. This not only enhances user engagement but also contributes to the continuous improvement of the platform's features and functionalities.

App Store Ratings and Reviews

The app store ratings and reviews for Rakuten Viber Messenger reflect user feedback and experiences, highlighting aspects such as security, encryption, and overall satisfaction with the platform's performance.

Users consistently commend Rakuten Viber Messenger for its robust security measures, including end-to-end encryption for secure communication, which fosters a sense of trust and reliability among the community.

The app's ratings reveal high satisfaction levels with the intuitive interface, seamless call quality, and diverse range of features, contributing to an enriching user experience.

Security and Encryption Measures

Rakuten Viber Messenger employs robust security and encryption measures, as outlined in its terms and policies, to ensure the integrity and confidentiality of user communications and data.

The end-to-end encryption utilized by Viber ensures that only the sender and recipient can access the content of their messages, providing a high level of privacy and security. Viber constantly monitors for potential security vulnerabilities and swiftly addresses any threats to maintain a secure platform for its users.

Regular Updates and In-App Purchases

Rakuten Viber Messenger offers regular updates to enhance its features and functionality, while allowing users to make in-app purchases for additional content and experiences.

These updates frequently include new features, performance improvements, and security enhancements, ensuring that users have access to the latest technology and innovations. In-app purchases provide users with the option to unlock premium stickers, themes, and exclusive content to personalize their messaging experience. This enriches the communication platform and enables users to express themselves in unique and fun ways.

Purchasing in-app items can support the developers in maintaining and improving the app, ensuring a high-quality user experience. By regularly updating and offering in-app purchases, Rakuten Viber Messenger continues to meet the evolving needs and preferences of its user base, providing a feature-rich and engaging messaging platform.

Language Support and Compatibility

Rakuten Viber Messenger offers extensive language support and compatibility, ensuring seamless communication and user experiences through localization and global compatibility.

With its support for over 30 languages, Viber Messenger facilitates effortless communication across diverse international users. Its localization features allow users to engage in conversations in their native languages, enhancing the overall user experience.

Viber Messenger's compatibility with various operating systems and devices ensures that users can stay connected regardless of their preferred platform, be it smartphones, tablets, or desktops.

Age Rating and Child Safety

Rakuten Viber Messenger maintains an age rating and provides resources for child safety, along with a comprehensive parent's guide to address potential risks associated with the platform.

Ensuring a safe digital environment for children is a top priority for Rakuten Viber Messenger. Along with its age rating, the application offers an array of resources for parents and guardians, enableing them to understand and navigate the platform's features in a way that prioritizes their child's well-being.

With the aim of fostering a secure online atmosphere, the parent's guide serves as a valuable tool, equipping adults with the knowledge and strategies to effectively manage their child's interactions while using the app.

Platform-Specific Features and Integrations

Rakuten Viber Messenger offers platform-specific features and integrations, aligning with user preferences and maintaining data privacy and security linked to user accounts and interactions.

One of the key features of Rakuten Viber Messenger is the ability to create public chat groups, enabling extensive collaboration and communication among community members. The platform facilitates seamless integration of third-party apps, enhancing user experience and functionality.

Viber's commitment to data privacy is evident through its end-to-end encryption, guaranteeing secure and private conversations. The app's comprehensive privacy settings enable users to control their personal data and interactions, emphasizing the platform's dedication to safeguarding user information.

Frequently Asked Questions

What is the "Rakuten Viber Messenger" app?

The "Rakuten Viber Messenger" app is a free messaging and calling app that allows users to connect with friends and family all over the world.

How do I download the "Rakuten Viber Messenger" app?

You can download the "Rakuten Viber Messenger" app for free from the App Store or Google Play Store on your smartphone or tablet.

Is the "Rakuten Viber Messenger" app secure?

Yes, the "Rakuten Viber Messenger" app uses end-to-end encryption to ensure that all your messages and calls are kept private and secure.

Can I use the "Rakuten Viber Messenger" app to make international calls?

Yes, the "Rakuten Viber Messenger" app offers low-cost international calling to any mobile or landline number in the world.

Can I send photos and videos on the "Rakuten Viber Messenger" app?

Yes, you can easily share photos and videos with your contacts on the "Rakuten Viber Messenger" app.

How do I leave a review for the "Rakuten Viber Messenger" app?

To leave a review for the "Rakuten Viber Messenger" app, go to the App Store or Google Play Store, find the app page, and select the option to leave a review or rating.