Mercari: Buy and Sell App: Download & Review

Mercari: Buy and Sell App App & Review





Mercari, Inc

License Fee





Android & iOS


Sep 15, 2023

"Mercari" app, review.

Are you in the market for buying or selling items online? Look no further than the Mercari app. In this article, we'll explore the ins and outs of Mercari app, including its functionality, features, advantages, and drawbacks. We'll also compare it to other popular selling apps and examine its safety. Additionally, we'll take a look at customer reviews to get a better understanding of their experiences. If you're wondering if Mercari app is the right fit for you, continue reading to learn more.

Key Takeaways:

  • Mercari app is a user-friendly platform for buying and selling a wide variety of items, with secure transactions and a convenient interface.
  • With Mercari, users can easily sell unwanted items and find great deals on secondhand goods, but should be aware of seller fees and limited shipping options.
  • Compared to other selling apps, Mercari stands out for its ease of use and variety of items, but has limited customer support and may not be as well-known as other platforms.

What Is Mercari App?

Mercari is a popular online marketplace app that connects sellers and buyers to trade a wide variety of items.

With over 45 million downloads worldwide, Mercari has established itself as a go-to platform for both individuals and businesses to buy and sell second-hand items, handmade goods, and even brand new products.

The app's intuitive interface and user-friendly features make it easy for anyone to list items for sale, shop for unique finds, and engage in successful transactions.

Mercari's seamless shipping options and responsive customer service have elevated the overall purchase experience, fostering a sense of trust and reliability among its users.

Whether you're looking for vintage collectibles or the latest gadgets, Mercari offers a diverse and convenient marketplace to explore.

How Does Mercari App Work?

The Mercari app functions as a seamless platform for sellers to list their items, buyers to browse and purchase products, and facilitates secure transactions and hassle-free returns.

Creating an Account

To get started on Mercari, sellers and buyers can easily create an account by providing essential details and preferences within the app's interface.

Upon downloading the Mercari app, users are prompted to enter basic information such as their name, email address, and a password. This information is crucial for account verification and security purposes, ensuring a safe and personalized experience on the platform.

With the option to link social media profiles and add a profile picture, users can personalize their accounts and build trust within the community. Users can also set their preferences for notifications, preferred shipping methods, and saved searches, enabling a tailored browsing and selling experience.

Listing Items for Sale

Sellers on Mercari can efficiently list their items for sale by uploading images, adding descriptions, and setting competitive prices to attract potential buyers.

When starting a listing on Mercari, the first step is to capture high-quality images of the item from multiple angles to showcase its features. Clear and well-lit photos instantly grab the attention of potential buyers.

Next, a detailed description highlighting the item's unique qualities, dimensions, and any defects, if applicable, will help build confidence in the product. It's essential to use strategic keywords within the description to improve the item's visibility on the platform.

Setting a competitive yet reasonable price plays a crucial role in driving interest and increasing the likelihood of a sale.

Buying Items

Buyers can explore a diverse range of items on Mercari, make secure purchases, and conveniently track their transactions within the app.

As soon as buyers open the Mercari app, they are greeted with an array of products, ranging from electronics to fashion, home goods, and more.

The seamless browsing experience allows them to effortlessly scroll through the listings, filter products based on preferences, and add them to their watchlist for later consideration.

Regarding making purchases, Mercari offers secure payment options, such as credit card, PayPal, and Apple Pay, instilling confidence in buyers that their transactions are protected.

The purchase tracking feature enables users to monitor the status of their orders, from the moment they hit the 'buy' button to the exciting arrival at their doorstep.

What Are the Features of Mercari App?

The Mercari app boasts user-friendly interface, robust customer service, and a comprehensive review system, providing an unparalleled selling and buying experience.

The interface is designed to be intuitive, making it easy to navigate through product listings, communicate with buyers or sellers, and complete transactions.

The customer service team is known for their responsiveness and effectiveness, ensuring that users receive prompt assistance when needed.

The review system allows both buyers and sellers to leave feedback, contributing to a transparent and reliable community-driven platform. This enhances trust and confidence, as users can make informed decisions based on the experiences shared by others.

As a result, user satisfaction remains at the core of Mercari’s success, establishing it as a leading app for online commerce.

Easy to Use Interface

The Mercari app prides itself on its intuitive and easy-to-navigate interface, ensuring a seamless and enjoyable experience for both sellers and buyers.

With its clean and clutter-free design, Mercari showcases a user-friendly layout where users can effortlessly browse through categories, view product details, and make purchases with just a few taps.

The app's navigation system is well-organized, allowing users to switch between selling and buying modes seamlessly. The search feature is prominently placed, enabling users to find specific items quickly and efficiently.

Wide Variety of Items

Mercari hosts a diverse array of items, ranging from clothing and accessories to electronics and collectibles, catering to the varied preferences of its user base.

Whether you're a fashion enthusiast looking for vintage pieces or a tech-savvy individual in search of affordable gadgets, Mercari has you covered.

The platform boasts an extensive selection of clothing items, including trendy streetwear, designer labels, and cozy loungewear. The electronics section features everything from smartphones and laptops to gaming consoles and audio equipment. For those passionate about collectibles, Mercari brings together a treasure trove of items, including rare coins, vintage toys, and limited edition figurines. In essence, the app caters to a wide range of tastes and interests, making it a go-to destination for online shopping.

Secure Transactions

Mercari ensures secure transactions and reliable refund processes, safeguarding users from potential scams and fraudulent activities within the app's ecosystem.

To enhance security measures, Mercari implements a robust verification process for both buyers and sellers. Each user is required to verify their identity and link a valid payment method, reducing the risk of fraudulent accounts.

The app continuously monitors transactions for any suspicious activity, swiftly addressing and resolving any concerns. Plus these proactive steps, Mercari offers a refund policy that prioritizes user protection. If a transaction encounters issues or discrepancies, the app facilitates a seamless refund process, ensuring that users are not left vulnerable to potential scams or unjust transactions.

What Are the Pros of Using Mercari App?

Utilizing the Mercari app presents several advantages, including a convenient platform for selling unwanted items, great deals on secondhand products, and secure and safe transactions for both sellers and buyers.

Sellers enjoy the flexibility to list a wide variety of items, from clothing and accessories to electronics and collectibles, reaching a large pool of potential buyers.

Additionally, Mercari's user-friendly interface and simple listing process make it hassle-free to upload items for sale.

On the other hand, buyers can browse through a diverse selection of preloved items at competitive prices, saving both money and the environment.

The integrated messaging system also facilitates direct communication between buyers and sellers, enhancing the overall shopping experience.

Easy Way to Sell Unwanted Items

Mercari provides sellers with a hassle-free and efficient platform to sell their unwanted items, reaching potential buyers and turning clutter into cash effortlessly.

With Mercari, creating a listing for your items is a breeze. Simply add appealing photos and set your desired price. The platform offers a wide reach, connecting sellers with buyers nationwide, expanding your selling potential.

What's even better is the simplicity of the selling process. From the ease of communication with buyers to the secure payment system, Mercari ensures a smooth transaction. It's a fantastic way to declutter your home while earning some extra income, making the whole process not just convenient but also rewarding.

Great Deals on Secondhand Items

Buyers on Mercari can enjoy access to exceptional deals on a wide range of secondhand items, from clothing and accessories to electronics and more, providing cost-effective shopping opportunities.

Whether you’re looking for trendy apparel at budget-friendly prices or wanting to upgrade your tech gadgets without breaking the bank, Mercari has a plethora of options to cater to your needs.

The platform's diverse product offerings cater to various interests and preferences, making it a one-stop destination for those seeking affordable yet high-quality secondhand goods. With the convenience of browsing through multiple sellers and listings, buyers can easily compare prices and conditions to find the best value for their money.

This accessibility and range of choices make Mercari a top choice for savvy shoppers looking to stretch their dollars while still indulging in their favorite hobbies or wardrobe upgrades.

Convenient and Safe Transactions

Mercari ensures both sellers and buyers experience convenient and secure transactions, fostering a trustworthy environment for trade and commerce within the app.

With Mercari, users can engage in buying and selling with peace of mind, knowing that the platform incorporates robust security measures to protect financial information and facilitate safe transactions.

The app's seamless interface and user-friendly features further enhance the convenience, allowing individuals to browse, communicate, negotiate, and finalize deals with confidence. Its commitment to transaction security is evident in the feedback system, buyer protection policies, and secure payment options, making it a reliable choice for anyone looking for a hassle-free and secure marketplace experience.

What Are the Cons of Using Mercari App?

Despite its benefits, using the Mercari app is accompanied by certain drawbacks, such as seller fees, limited shipping options, and restricted customer support availability.

When selling items on Mercari, it's important to consider the impact of seller fees on your profits. The platform charges a flat 10% commission on sales, which can significantly eat into your earnings.

The shipping options are limited to the carriers and services supported by Mercari, leading to potential constraints in reaching certain regions or offering competitive shipping rates. The availability of customer support can be limited, making it challenging to address urgent issues or disputes effectively.

Seller Fees

Sellers on Mercari should be aware of the platform's seller fees, which can impact the overall profitability of their sales, necessitating careful consideration and pricing strategies.

Understanding seller fees is crucial for sellers on Mercari as it directly influences their bottom line.

The fees, including the selling fee, payment processing fee, and any optional promotion fees, can add up and eat into the potential earnings from a sale.

To manage and account for these fees, sellers should factor them into their pricing structure, ensuring that they adequately cover their costs while remaining competitive.

Sellers can explore cost-effective shipping options and optimize their product listings to attract buyers and offset the impact of the fees on their margins.

Limited Shipping Options

Mercari's shipping options are somewhat limited, posing constraints on sellers and buyers in terms of carrier selection and shipping methods for their transactions.

While some platforms offer a variety of carrier options such as FedEx, UPS, and USPS, Mercari primarily relies on USPS for shipping.

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This limitation affects sellers who may prefer using specific carriers for reliability or cost-effectiveness. Buyers might have preferences for delivery methods and shipping speeds, which could be restricted on Mercari.

The lack of alternative shipping methods, such as expedited or signature upon delivery, can be seen as a drawback for those seeking greater flexibility in their shipping choices.

Limited Customer Support

Users of Mercari may encounter challenges due to the platform's limited customer support resources, requiring proactive problem-solving and potential reliance on external assistance.

Given the rather limited customer support infrastructure, Mercari users may find themselves grappling with issues that demand immediate attention or resolution. This could encompass anything from transactional disputes and account-related queries to technical glitches and policy clarifications.

Without a robust internal support system, users may feel compelled to seek alternative channels for resolving their concerns, such as consulting online forums, seeking guidance from fellow community members, or directly reaching out to Mercari through their social media platforms. The absence of immediate customer support could potentially elongate the resolution process, leading to frustration and dissatisfaction among users.

How Does Mercari App Compare to Other Selling Apps?

When compared to other selling apps like eBay, Poshmark, and Letgo, Mercari offers a distinct selling and buying experience, with unique advantages and potential drawbacks.

One of the standout features of Mercari is its user-friendly interface, which makes listing items and browsing for products a seamless process. Unlike eBay, which charges a percentage-based fee on the final sale price, Mercari's flat 10% selling fee can be more favorable for those selling lower-cost items.

Mercari's integrated shipping options and easy-to-use label printing create a streamlined selling process, distinguishing it from other platforms. However, it's worth noting that while Mercari provides convenience, its lack of buyer and seller protection programs may leave users more vulnerable to fraudulent transactions compared to established platforms like eBay.

Mercari vs. eBay

In the realm of online selling, Mercari stands out in its transaction process, seller and buyer experience, and refund mechanisms compared to the renowned platform, eBay.

While eBay is undeniably a household name among online marketplaces, Mercari offers a more streamlined and user-friendly transaction process. With Mercari, sellers can list their items effortlessly with minimal fees, while buyers can browse through a wide array of products with detailed descriptions and images.

Moreover, Mercari provides a seamless user experience, allowing for easy communication between buyers and sellers, facilitating smoother transactions. On the other hand, eBay, though widely recognized, can sometimes feel overwhelming with the sheer volume of listings and communication channels.

Regarding refund mechanisms, Mercari ensures a hassle-free process, providing protection for both buyers and sellers in case of disputes or issues with the products. This instills confidence in users and contributes to a more secure purchase environment compared to eBay's somewhat complex refund procedures.

Mercari vs. Poshmark

When evaluating Mercari alongside Poshmark, distinct differences emerge, particularly in the realm of selling clothing and notable brands such as Lululemon, Athleta, and Vuori.

On Mercari, users have a wider selection of categories to sell items, not just restricted to clothing, facilitating a more extensive marketplace. Poshmark, on the other hand, specializes in fashion, making it a go-to platform for shoppers seeking specific branded clothing and accessories.

While Mercari has a broader reach with various product categories, Poshmark has cultivated a community of fashion enthusiasts, resulting in a more targeted market for those looking to buy or sell clothing from popular brands.

Mercari vs. Letgo

In a comparison with Letgo, Mercari exhibits distinct strengths and potential areas of concern, particularly in scam prevention, user ratings, and overall selling and buying experiences.

One notable advantage of Mercari lies in its robust scam prevention measures, which provide users with a greater sense of security when conducting transactions. The platform's stringent verification processes and secure payment options significantly reduce the risk of falling victim to fraudulent schemes.

Moreover, Mercari emphasizes the importance of user ratings, enabling both buyers and sellers to assess each other's reputations based on past transactions. This transparency fosters a sense of trust within the community, enhancing overall user experiences.

Regarding selling and buying, Mercari offers a user-friendly interface and streamlined processes, streamlining the overall process for both sellers and buyers alike. From listing items to completing transactions, the platform prioritizes convenience and efficiency, ultimately contributing to a positive user experience.

Is Mercari App Safe to Use?

The safety of using the Mercari app hinges on its scam prevention measures, user rating system, and transparency in combatting fake listings, ensuring heightened security for its users.

One of the most impressive aspects of Mercari's safety measures is scam prevention. The app utilizes advanced algorithms and a vigilant team to detect and remove fraudulent listings promptly.

The user rating system enables users to make informed decisions. It allows individuals to view feedback from previous transactions, instilling a sense of confidence. Mercari employs stringent measures to combat fake listings, ensuring that users can browse and shop with peace of mind.

What Are Customers Saying About Mercari App?

Customer feedback on the Mercari app reflects varied experiences with the platform, encompassing reviews on customer service, app functionality, purchase satisfaction, and return processes.

The app has garnered praise for its user-friendly interface, making it easy to browse and list items for sale. Users appreciate the seamless experience of adding products and managing their listings.

Some have encountered challenges with the checkout process, prompting mixed feelings about the app's overall functionality. Customer service responses have been a point of contention, with some users commending the quick and helpful support, while others express frustration over delays and lack of resolution.

Meanwhile, feedback on purchase satisfaction varies, with some users raving about great deals and smooth transactions, while others express disappointment with product condition and shipping issues. As for return processes, several users have highlighted positive experiences with easy, hassle-free returns, while others have faced difficulties and delays in getting refunds.

The feedback showcases a diverse range of experiences on the Mercari app.


In conclusion, Mercari offers a dynamic platform for sellers and buyers to engage in transactions, catering to diverse preferences and ensuring a satisfactory experience with its refund and transaction mechanisms.

With its user-friendly interface and wide range of products, Mercari appeals to sellers looking to reach a broad audience and buyers seeking variety and competitive pricing.

The refund process is streamlined, providing assurance to buyers in case of any issues, while the transaction experience is seamless and secure, fostering trust between the parties involved.

Frequently Asked Questions

What is the "Mercari" app?

The "Mercari" app is a mobile marketplace where users can buy and sell new or pre-owned items.

How can I leave a review on the "Mercari" app?

To leave a review on the "Mercari" app, simply find the item you wish to review, scroll down to the "Reviews" section, and click on the "Write a review" button. You can then rate the item and leave a written review.

Can I edit or delete my review on the "Mercari" app?

Yes, you can edit or delete your review on the "Mercari" app within 48 hours of leaving it. After that time, the review becomes permanent and cannot be edited or deleted.

Is it possible to report a review on the "Mercari" app?

Yes, if you believe a review on the "Mercari" app violates the community guidelines, you can report it by clicking on the three dots next to the review and selecting the "Report" option.

Can I see all of my past reviews on the "Mercari" app?

Yes, you can view all of your past reviews on the "Mercari" app by going to your profile and selecting the "Reviews" tab. This will show a list of all the items you have reviewed.

How does the "Mercari" app handle fake or fraudulent reviews?

The "Mercari" app has a team dedicated to monitoring and removing fake or fraudulent reviews. If you believe a review is fake or fraudulent, you can report it and the team will investigate and take appropriate action.